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Sierra Wireless, Janus Remote Comm, Option and other Brand Modems/Routers 

Unused or unopened products can be return for refund within 10 days of delivery with 20% restocking charges. Used or opened modem packing will not be eligible for return/refund. CalAmp products are non-refundable.

If customer received defective unit (DOA), we will replace the defective unit after troubleshooting. Shipping for exchange or return will be paid by buyer. 

Comes with industry leading warranty, including free software maintenance and accelerated hardware replacement. Please email us for warranty support and any technical question.

CalAmp, Janus Remote Comm comes with 1 year factory replacement warranty.

LS300/GX440/GX450/MP70/RV50/ AirLink Modems do not come with antennas.

LS300/ES440/ES450/GX450/RV50/MP70 comes with 3 years warranty from Sierra Wireless.

http://www.sierrawireless.com/support/downloads/

You will find all the help on this page. Setup, software updates and warranty support.